PC Support Technician: Essential Diploma for IT Careers

By the end of this program, you will develop the practical skills required to provide support to end users and collaborate effectively within IT, ERP, and CRM systems, utilizing tools such as PC hardware, SAP, and Salesforce.

This diploma prepares you for a successful career as a PC Support Technician, covering the core knowledge of computer systems, networking, operating systems, and software. These are fundamental skills for technical support or support specialist roles.

You will also learn to troubleshoot, configure, and resolve technical issues for both Microsoft Windows and Linux users.

What to expect:

Mode of Delivery

Instructor-led classroom training, Online, Hybrid

Duration

19 weeks / 405 Hours

Tuition

Local $5,670 / Intl $7,670 CAD

Certification

Diploma

Intake

Bi-monthly

Admission Requirements

The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.

Program Curriculum:

Introduction to PC Hardware & OS
Introduction to Networking
Installing and Configuring Windows Server
Linux, MAC OS, Unix (Solaris) Essentials
SAP End-User Support
Salesforce Basic Administrator
Personal Development & Effective Communication

Job Market Potential

Median Income:

$56K+ per annum through salary or contract based on experience, organization, location and duties involved.

Possible Job Titles:

PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support

Fast Facts

Ontario’s labour market information can help you plan your career.

Contact Us

20 Anglesea Street | Floor 2 | Hamilton Central, Hamilton 3204 | New Zealand
Phone: +64 7 321 6549
Email: info@pixelconquestzone.info

PCC Information

Registered Training Organisation #NZ21567890123
Recognised by the New Zealand Qualifications Authority (NZQA)